The emergence and unpredictable powerful forces of economies have made it clear that the reshaping of retail industry is required at a fast pace to cater and maintain the service delivery satisfaction among business users primarily resellers and dealers. Given the dynamics at work in the new economy, retailers are struggling to strike a balance between maintaining operational excellence and implementing necessary changes. The current transformation of the retail industry is accelerating rapidly due to the formation of new businesses not encumbered by the limitations of traditional organizational and structural models. Such competition completely changes how the industry does business, reducing a traditional retailer’s ability to influence purchasing behavior by presenting customers with less reason to visit a local store or visit online websites and upending the traditional value proposition offered to consumers.

Synverse understands the macro and micro dimensions of this revolution and have been successful in implementing the fundamental changes necessary to make our customers remain competitive. Keys to Synverse successful transformation based on Synverse Implementation Methodologies (SIM) and Synverse Enterprise Application (SEA) Methodologies includes understanding our customers’ position in the marketplace, reevaluating business models to accommodate new customer demands and opportunities and define real-world roadmap of change. Establishing a nonlinear strategy, overcoming operational challenges and building on core opportunities are some of the core areas of focus while defining our vision to transform e-retail business for telecom retailers and dealers.

Transformation Complexities

It is a known fact that the guiding pillars of any company include people, processes and technology. When Synverse works with retailers to optimize allocation from a single to a multichannel business model, it is found that often the infrastructure—both its processes and technologies—have not evolved and even prohibits best-of-breed execution.

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Our prime focus on execution of process, proven practices, procedures, standards, guidelines and technology makes it easy to provide real business solutions in spite of business complexities and uncertainties.

5 Key Principles Offering Retailers Opportunities for Change
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Originally structured by IBM and initially adopted by Synverse, below represents five key principles for promoting new ways of thinking in retail business. Focusing on these principles helps CXOs strike a balance between strategic challenges and core fundamentals of the retail business.

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Synverse Expertise in Portal Development and API Developments for Telecom Resellers and Dealers

Synverse experience while working with leading telecom resellers and dealers have provided Synverse with great exposure to successfully implement business solutions thus giving positive ROI.

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Some of our highlights from our recent engagements with telecom resellers and dealers include strategic and operational development of:

• Web Portal to support Dealer and Resellers
• Web Portal to support Document Management
• Dealer Portal Comparising of Order Registration, Fault Management, Commission
• Reseller Portal Comparising of Order Registration, Fault Management, Invoices
• High level of Security & Performance

Most importantly some of our major challenges and interesting part includes INTEGRATION which differentiates Synverse from other industry leaders. Successful Integration between Content Management Systems (CMS), Web Services (WS), Databases (DBs) and systems like Customer Relationship Management (CRM), Provisioning and Billing apps with third party service providers showcases our presence as one of the key players in providing cost effective and efficient solutions considering business complexities and uncertainties.

Pls. visit www.synverse.com or contact vishal.kumar@synverse.com for exploring how Synverse can help you attain solutions to ever rising challenges faced by telecom resellers and dealers.

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This post collects Synverse thoughts, concepts and propositions for managed services. The target audience comprises of individuals, corporate and institutions as they consider strategies to optimize CAPEX, manage OPEX, focus resources on new revenue generating service enablement or more generally evaluate the skills and resources required to operate their business.

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Today, we see the companies continue to innovate and transform themselves as they drive for new service delivery, shortening time to market, customers wanting more for less, competition evolving globally and technology shifting while converging in ever shorter timescales. Companies are looking at their businesses and deciding where to focus their effort for long term value creation from the assets under their control. The challenge is how to maximize return on their investments by creating meaningful differentiation in the market.

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This conclusion often leads to a more objective approach on how to run the business and how accepted and proven business solutions such as managed services and outsourcing can be employed in support of managing those elements of the business that are deemed noncore. One concern is cantered on competence and knowledge. The question is whether vendors can provide the broad range of skills and expertise to manage engineering, quality and performance demanded by complex businesses.

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Realising Benefits From Synverse Approach To Managed Services

• Reduction in OPEX
• Optimization of CAPEX
• Access to technical expertise and competencies
• Workload fluctuation, scale economies and critical mass
• Improved network performance and efficiency
• Enhanced service flexibility and integration of complexity

Conclusions

The business world is awash with challenges. The way forward is determined by the strategy and definition of core competences and objectives implanted by CXO’s. Managed services are one set of tools which may help improve efficiencies and sharpen focus to achieve those strategic objectives. In order to make that determination, it is important to understand the myriad of issues involved in a managed service arrangement, as well as applicability to a particular environment. Through a discovery discussion, you can decide where or whether this is an idea worth pursuing.

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Synverse can help you realise these benefits bringing positive ROI. Pls. visit www.synverse.com for more information.

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Global IT services specialist Synverse today announced the launch of its updated website at www.synverse.com

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Synverse is a fast growing “Next Generation” IT service provider focused on helping its customers to reposition their IT budgets to deliver higher value to their business during the economic downturn. Synverse is committed to offer seamless and unmatched delivery of IT solutions to its clients with its unique combination of solution frameworks, accelerators and methodologies.

“We have been surprised by the interest we have received in our Application Deployment Accelerators and Industry-specific frameworks as a means of reducing project integration costs. We also help our customers take advantage of Open Source applications and Cloud computing models to achieve a competitive advantage over their rivals who remain locked into proprietary software licenses” said Anuj Sachdeva, Managing Director of Synverse.

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A full description of all the services can be found on the website together with the industry specific solutions. It is designed to profoundly communicate Synverse’s long-term vision of being a leader in technology innovation. Synverse’s focus is on tangible returns and improved business processes by utilizing latest technologies to deliver real and measurable value in a rapid timeframe to all our customers.

About Synverse Limited:

Synverse is next generation global IT services company headquartered in UK. It is led by innovation and solution accelerators and methodologies with core focus on enterprise integration and collaboration solutions. Synverse differentiates with other market players by virtue of its unique business, solution and technology accelerator frameworks which enables/empowers an organization with aggressive time to market on lower total cost of ownership, without compromizing on the service quality.