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In this uncertain economic climate, software vendors planning to expand into new markets are looking at the possibility of outsourcing the professional services needed to successfully deploy their solutions. The benefits of this “White Label” approach are reduced setup costs as services are taken on an On Demand basis, faster installations, consistent quality of delivery based on SLA guarantees and proven scalability eliminating any support resource restraints.

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Competent managed services organisations with Global reach and well defined standards-based methodologies can establish partnerships to install the servers and software releases, perform acceptance tests and optionally provide ongoing level 1 and 2 support in their assigned territories. The software vendor will be able to monitor the outsourced service using dashboards on a web portal which can be integrated into the existing Help Desk in Head Office.

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The emphasis today is on delivering high quality services to customers using IT Service Management (ITSM) guidelines incorporating the ITIL (IT Infrastructure Library) process framework focusing on Service Support and Service Delivery.

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Synverse has a well-developed Infrastructure Management Proposition which can be individually tailored to meet the requirements of the software vendor. This leaves the vendor free to concentrate on differentiating their solution and growing the sales pipeline without concern for any support restraints.

For more information on the Synverse Infrastructure Management Proposition please visit our website at www.synverse.com

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American Gangster movie download Economies all over the world are going through their all-time lows. Imagine the thoughts of an entrepreneur who is thinking of starting a new venture and has never dealt with such gloomy economic state of affairs. One might reconsider about the entrepreneurial venture thinking that the best time to launch a new venture is when economy is on a high and the capital is flowing smoothly. But, I think otherwise. I believe that downturns are times with numerous opportunities. 

One of the reasons is that the competition would be less as most of the other entrepreneurs would shrug the idea of the new venture as they would be scared by the economic scenario and the brave one could get all the attention from the potential customers as well as funders. Another reason could be that at this juncture, many established companies would be slowing down their operations and expansions. One could exploit this situation by gearing up their activities and have a go at them when the right opportunities offer themselves.

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