Why Everyone Is Talking About Managed Services
Jun 15
The evolution to a converged world has put IT service providers under increasing competitive and market pressure. Responding to these market pressures requires solutions that enable a decreased time to market for newer, differentiated IT services while increasing customer service and focus. At the same time costs must be lowered and shareholder demands for increased value must be met. This combination can be very difficult to resolve.
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These requirements are impacting traditional business models and challenging carriers to ask themselves: What are our core areas? What is of strategic importance?
In order to meet the competitive, technological and business challenges associated with IT transformation, traditional business models may need to be radically revised. Service providers require a strategy that finds the best, most profitable way to offer these new converged services as quickly and efficiently as possible while providing the highest levels of quality and security.
One of the most revealing forms of providing IT services these days have taken a shape of “Managed Services Engagement” which typically includes establishing, operating and managing day-to-day operations. Managed services can provide tailored solutions that meet the requirements of your complex networking environment. By partnering with a managed services provider that is qualified to handle all aspects of planning, designing and deploying, you are able to concentrate on building your business, rather than dealing with the day-to-day complexities of network support and management.
When working with the right managed services provider, one can expect:
- A single-sourced solution that provides clear accountability and a focus on achieving highest quality
- A well-planned and well-executed transition to next generation networks in order to realize your long term financial objectives
- A technology partnership that provides seamless migration planning
- Alignment of your next generation network with your business processes, cost structure, and planned growth
- World-class network operations outsourcing experience and expertise
- Global 24×7 presence and capabilities
- A strategic relationship focused on future innovation
Managed Services Business Model Options
There are innovative business model options available as a strategic tool to address the need for IT transformation and include:
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- Strategic Outsourcing – A comprehensive relationship that includes consulting, planning and design, implementation and integration, and on-going maintenance and management.
- Selective Out-Tasking – Your managed services partner manages specified parts of your IT services.
- Managed and Hosted Applications – IT based services and applications that typically reside either at the customer premises or at the hosting partner’s facilities
Please click here to see how we at Synverse can offer cost effective IT services through our managed services proposition.